Privacy Policy

Our Commitment to Privacy,

Respecting your privacy is of the highest priority at Transforming Emotions.

It is important that you read all the following privacy policies carefully.

This Privacy Policy (or “Agreement”) is a legal agreement between you and Transforming Emotions the owner and operator (“Owner”) of this website (the “Website”).

Your privacy is important to us.

The Website is owned and operated by the Owner.

This Privacy Policy describes how we collect, use and disclose information that we may obtain about you through the Site, and otherwise. When you provide information to us, we protect it according to this Privacy Policy.

By using this website you acknowledge that you have reviewed, and agree to, the terms of this Privacy Policy.

If you do not agree to this Privacy Policy, please call our offices so we may discuss your concerns, to better serve you.

You, our site visitor, are our first priority. We are committed to protecting your privacy whether you are browsing for information or conducting business with us through electronic mediums, or otherwise.

The handling of all personal information by the Owner, any employees, or affiliated organizations, is governed by the Freedom of Information and Protection of Privacy Act.

Privacy Policy & The Information We Collect

We may collect the following types of information when you browse our website:

Information you provide directly when you register or make an online order, inquire about Owner products or services, or request Owner support or services at any Owner interactive message board, Social Channel, or via any e-mail messages you send us, including personally identifiable information such as your name, contact information (phone, fax and pager numbers, address, and email address), ordering information, and payment data.

Passively collected information, including through the use of “cookies” described below, such as IP addresses, web browser and operating system information, date and time of visits, and the web pages your Internet browser visits when browsing this Site, any other owner website or any affiliate site;

Click-through information related to Owner emails and related marketing activities; and aggregate, non-personally identifiable information, such as the number of hits per week or per web page.

Cookies

“Cookies” are small text files that store information about your interactions with a particular website, either temporarily (known as a “temporary” or “session” cookie, and deleted once you close your browser window) or more permanently on the hard drive of your computer (known as a “permanent” or “persistent cookie”).

Cookies can make it easier to use a website by allowing servers to access certain information quickly:

Session cookies can be used to help a user’s browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., a website of an affiliated company) and can give helpful information.

Persistent cookies can be used to customize a website for a user, such as by storing passwords, preferences, and registration and account information so that users do not have to reenter this information each time they visit a website.

This Website may use both session/temporary cookies and persistent/permanent cookies to store information that allows us to offer you better customer service and to navigate through the Website with ease.

To make the Website easier to use, we combine information collected via cookies with personally identifiable information. Note that if you configure your browser to reject cookies, you might not be able to access important functions or areas of the Website or enjoy certain conveniences at this Website.

The Way We Use Information

The Owner uses information collected online in the following ways:

• For information you provide directly online, or through email messages, relating to inquiries about products, ordering products, requests for support or services, or downloading products, we use the information to engage in and process transactions with you, respond to your inquiries and requests, and provide customer support activities.
• For information you provide online, including actions or clicks from hyperlinks and subscriptions, we use the information to customize future communications and web pages in accordance with communication preferences you have established with the Owner.
• For some registration, email and use data you provide, we may direct you to particular web pages, customize the web pages you see, or otherwise increase the relevance of the information you receive.
• For information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages.

When We Share Customer Information

The Owner does not share, loan, rent, or sell non-public individually identifiable information with third party marketers.

The Owner shares information for business purposes only on a need-to-know basis and only with: (a) its own employees and affiliates; (b) the customer from which the Owner received the information; (c) the Owner’s sub-contractors, consultants, and third-party service-provider companies, that have agreed to safeguard such information in a like manner to the way that the Owner safe-guards such information and that have signed confidentiality agreements with the owner; and (d) other entities authorized to have access to such information under applicable law or regulation.

The Owner may disclose information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena).

We shall have no duty to notify you of such compliance with the law.

We will not use or share information in ways unrelated to those described above without first notifying you and offering you a choice as to whether or not we may use your data in this different manner.

Our Commitment to Data Integrity and Security

The Owner processes information only in ways compatible with the purpose for which it was collected. To the extent necessary for such purposes, we take reasonable steps to make sure that customer information is accurate, complete, current and otherwise reliable with regard to its intended use. However, the Owner expects customers will update their personal information with the Owner as necessary.

The Owner takes reasonable and appropriate measures to maintain the confidentiality and integrity, and prevent the unauthorized use or disclosure, of information.

This includes maintaining a system of appropriate administrative, physical and technical safeguards to secure such information.

Respecting your privacy is of the highest priority at Transforming Emotions.

Contacting us for privacy issues ONLY:

Attn: Privacy Officer, via email: welcome@transformingemotions.ca.